We want you to feel confident shopping with us.
Due to the nature of our wellness and personal-care products, opened or used products cannot be returned or refunded for hygiene and safety reasons.
If your product arrives damaged, defective, leaking, or incorrect, please contact us within 7 days of delivery and include your order number and clear photos of the product and packaging. We will review the issue and, when applicable, provide a replacement or refund.
If you receive an incorrect item, please do not use it and contact us as soon as possible.
Non-returnable items:
• Opened or used products
• Products without their original packaging
• Items damaged after delivery due to improper handling or use
• Gift cards or promotional items, when applicable
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
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